Higher National Certificate in Hospitality Management
At its peak the tourism and hospitality industry in the Republic of Ireland had between 150,000 and 250,000 employees across all areas (depending on which criteria you use), earning over €6 billion for the Irish economy. This sector is one of the first to recover after the recent economic downturn.
This course is geared toward preparing participant to fill up the openings in the industry. Designed to provide specialist vocational programmes, linked to professional body requirements and National Occupational Standards. The qualifications provide a thorough grounding in the key concepts and practical skills required in their sector and their national recognition by employers allows progression direct into employment. It offer a strong emphasis on practical skills development alongside the development of requisite knowledge and understanding in their sector. Learners are attracted to this strong vocational programme of study that meets their individual progression needs whether this is into employment or to further study on degree or professional courses.
Learners will learn to apply finance, marketing and personnel management theories to the hospitality industry. Crucially, they will also study specialised areas such as sustainable tourism and rooms division, and gain invaluable practical experience with a work placement.
Where you can work- Videos
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- Rooms Division - Front Office Representative; Reservations Manager; Guest Services Manager; Security Manager; - responsible for the effective management of the reception desk, reception staff and the number of bedroom sales in the hotel; safety and security of guests
- Customer Service Representative/ Receptionist - Works at the front desk of a hotel, resort, etc. and is the first person a guest deals with on arrival and Responsible for dealing with customer queries and complaints, and ensuring fare trading between a customer and a company.
- Accommodation Manager/Assistants - responsible for the cleanliness of bedrooms and all public areas of the hotel
- Events & Leisure - Director of Events; Conference and Banqueting Managment; Event Manager;
Careers in these roles are available not only in hotels, but in B&Bs, Guesthouses, Hostels, Campsites and Holiday Villages all over Ireland. In addition to these roles are the managerial roles that keep the business side of things running including:
- General Manager/Group General Manager
- Duty Manager
- Sales and Marketing Manager
- Human Resource Manager
Careers in the Food and Beverages area include:
- Commis Chef - entry level role of a chef – prepares dishes to be cooked, general kitchen work
- Restaurant Manager
- Sommelier - Wine expert
- Bar Staff
- Bar Manager
Graduate may take up employment OR move on to the second year programme- Higher National Diploma in Hospitality Management.OR Students who obtain an overall merit grade will gain a place on the majority of courses outlined in Edexcel Degree Course Finder or universities below: